![]() ![]() So make sure you update your iOS or Android to the most current version before you try running the app again. This shouldn’t impact most new devices, but if you happen to be running an especially old iOS or Android operating system, for example, Disney+ might be rejecting your device. If you’re tried those steps, the next step is to check if your firmware is up to date on the device you’re using. Next, check that your device is actually compatible with the service, just to be sure. As tired as that advice is, you don’t know how often a simple power cycle is an answer to all your tech woes. This might seem frustrating because if your device is incompatible with Disney+, how did you manage to download the app in the first place? Well, there are a couple of other factors that could be impacting device compatibility.įirst thing to try, and we hate to say it, is turning your device off and on again. Essentially, Disney+ isn’t cooperating with the particular device you’re trying to view content on. If you’re seeing this message, it means there’s a device compatibility issue. Search your zip code with our search tool at the top of this page to see local speed statistics.Error 83 seems to be one of the biggest issues plaguing subscribers. Their network quality varies from area to area, so be sure to check results in your city. Since launching their DOCSIS 3.1 update, they even outperform the average in many cities. Overall, Comcast speed tests are comparable to other cable providers. Wired connections are much faster, and it prioritizes the wired device over other “WiFi hog” devices in your home. When running a speed test on an Xfinity Performance Internet plan, you’ll only get 100% of the speed if you plug directly into the router with ethernet. This is normal - a variety of factors slow down the speed that reaches individual devices on a healthy home network, with signal fade in WiFi being the biggest issue. In general, you can expect that the speed you get on a laptop when testing your connection over WiFi will be around 10–30% below the speed of your plan. Xfinity’s “Performance” Internet service performs similarly to all other Xfinity plans in terms of how the “promised” or “advertised” speed compares to the delivered speed. What Speed Is Xfinity Performance Internet? Only professional gamers are likely to have any issue with Xfinity’s latency performance. Xfinity speed test records we’ve analyzed show that their latency is similar to other cable providers, and is good enough for the vast majority of users. ![]() ![]() Latency is not a major concern for regular activities like scrolling through Facebook or watching Hulu. You can think of it as a measurement of “lag.” Latency matters most for gaming, video chat, and other real-time activities. Latency is how long it takes for data to make the round-trip journey from your home network to a server and back again. Our Xfinity speed test tool shown above includes latency measurement. The only data going “up” will be the small requests you make while interacting with the Netflix interface, like pushing pause, selecting a film, fast forward, and etc. For example, when using Netflix to stream a film, most of the transmission of data is going from Netflix’s server down to your home network. Xfinity, like all cable Internet providers, chooses to prioritize download speeds for their customers because most users download much more content than they upload. Even using the latest DOCSIS 3.1 transmission technology, the upload speed of Xfinity speed tests will almost always be significantly lower than the download speed. These copper cable networks are older than the “fiber” networks, and have limited bandwidth compared to fiber-optic technology. Xfinity is a cable Internet provider, which means that their Internet service is provided over coaxial cable networks. Why Are Xfinity’s Upload and Download Speeds Different? 90th percentile results remove the lowest tests, which are commonly the result of test error, to provide a higher average that more closely mirrors the actual experience of Xfinity connections we’ve tested. To remedy this, the tables above show 90th percentile results in addition to raw Xfinity speed test averages. This results in lower speed averages than you are likely to experience on a properly-installed Comcast Xfinity connection. Keep in mind that these test results are run by actual users, not technicians or IT experts - because of this, our Xfinity speed test results often include home networking issues caused by user error. Xfinity speed test results shown above are based on thousands of real-world Comcast Xfinity connections. ![]()
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